About Us
Background Story
Zoom Wipes is a family-owned American business based in San Diego California! We created our brand in 2011 after seeing a gap in the market for first-class wipes that were locally produced with fast delivery. We were also convinced that we could offer lower pricing than the major brands if we kept our footprint small and didn't over-expend ourselves with fancy offices and corporate bloat. We were right. So not only is our company is based in the USA, but our product is made in the USA, and we have four distribution facilities throughout the country (NY, FL, CA, TX) to get product delivered to you fast and for less! Thank you for visiting our website and we look forward to helping you clean up!
Competitive Advantage
We're a small company with a small footprint and low overhead. After a decade of building trust and purchasing-power in the market this way, we're able to offer pricing that the big brands technically cannot afford. To emphasize that competitive edge, we also cover the cost of shipping and taxes on every order (with exception to Alaska, Hawaii, and International orders). If you would like to get a quote or talk with our company's leadership, you're always welcome to call, text, or email us anytime!
Free Shipping
Free shipping applies to the contiguous 48 United States. Normal shipping rates must be applied to our Alaska, Hawaii, and International orders. For larger pallet and truckload orders, our shipping is still free, but please coordinate with us about special circumstances that may include liftgates, inside delivery, etc.
No Taxes
Zoom Wipes covers the tax bill on all orders within the USA! If the order is for international markets, we'll be transparent about any customs fees and taxes that may apply.
Satisfaction Guarantee
We want you to be over-the-moon happy with our product and service! To be transparent, the best way for us to be successful in the consumables industry is to keep our clients coming back for more. So if we ever miss the mark or you feel disappointed, just say so, and you'll receive a full refund on your order (minus our shipping costs). It doesn't matter how much you ordered, or how long it's been since your order... we're here to make things right.
Customer Service
Zoom strives to exceed expectations by offering the most pleasant experience possible. You're welcome to call, text, or email our company leadership any time and for any reason. We confidently stand behind our product and our satisfaction guarantee. Let us know what you need, and we will do everything we can to provide you with the best product, with the best service, at the best pricing.
Volume Buyers & Distributors
For our larger clients, we will provide you with highly discounted pricing that reflects your purchasing power. As a business with a manufacturing background, we're familiar with the needs of large national and regional operators. If you are looking for a supplier of quality wipes who understands this market, please get in touch!
International Orders
We regularly ship to international customers, so please do not hesitate to contact us to work out logistics. We also warehouse our top products in Ontario to best serve our Canadian customers with low rates and fast shipping times. Shipping fees, customs fees, and certain taxes may apply with International orders, but we'll be transparent about those when we quote your pricing.
Shipping Verification
We reserve the right to hold shipments until payment and delivery information is verified. This measure is to keep all respective parties safe and secure from fraud. With freight orders, pallets are delivered to your door and it’s imperative that someone is available to receive the shipment during normal business hours (9a-5p).